Privacy Policy

At Boutique Heba and Heba Couture (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit boutiqueheba.com, boutiqueheba.ca, hebacouture.com, and hebacouture.ca (collectively, the “Websites”). By using our Websites, you agree to the terms outlined below.

Information We Collect

We collect personal information when you visit our Websites, make a purchase, or contact us.

Information You Provide to Us

• Name, email address, phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment processors)
• Account login details (if you create an account)
• Communications and customer service inquiries

Information Collected Automatically

We may collect:
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, referring websites)
• Cookies and tracking technologies (see Section 6)

How We Use Your Information

We use the information collected to:
✔ Process orders and payments securely
✔ Deliver products and provide customer support
✔ Improve your shopping experience
✔ Send promotional emails (if you opt-in)
✔ Enhance website security and prevent fraud
✔ Comply with legal and regulatory requirements

How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:
• Payment Processors (e.g., PayPal, Stripe) for secure transactions
• Shipping Partners (e.g., Canada Post, UPS, FedEx) to deliver your orders
• Service Providers (e.g., WooCommerce plugins, analytics tools)
• Legal Authorities if required by law

Your Rights & Choices

You have the right to:
✔ Access and update your information
✔ Opt out of marketing emails (unsubscribe link in emails)
✔ Request account deletion and data removal
✔ Manage cookies via browser setting

Security Measures

We take reasonable precautions to protect your personal data using encryption, secure payment gateways, and restricted access controls. However, no online data transmission is 100% secure.

Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience.
• Essential Cookies: Required for website functionality (e.g., cart & checkout).
• Analytics Cookies: Helps us understand website performance.
• Marketing Cookies: Used for personalized ads and promotions.
You can manage cookie settings through your browser.

Third-Party Links

Our Websites may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: info@hebacouture.com
By using boutiqueheba.com, boutiqueheba.ca, hebacouture.com, and hebacouture.ca, you agree to this Privacy Policy.